Handmade Creative Aurora 3D Book-Shaped Mug

You can email us at info@nora-galway.com or send a message through our contact page at any time.

Customer support hours are Monday to Friday, 9am–5pm, and weekends, 10am–5pm.

Yes, you can return your order within 30 days of delivery, provided that the items are unused, undamaged and in their original packaging.

As we are preparing to close our studio permanently, we kindly ask you to contact our customer support team before sending your return so that we can guide you through the entire process.

No, this is our final sale. After 29 years of dedication, Nora Galway will be permanently closing her studio in 2027.

Once the remaining stock is sold out, each piece will be gone for good and will no longer be available.

Of course. As soon as your order has been dispatched, you’ll receive a confirmation email with your tracking number and tracking link, so you can follow your order’s journey. Please remember to check your spam folder as well.

You can also track your order at any time by entering your order number and email address on our “Track Your Order” page.